In a bid to reduce the cost to do business, wholesalers are embracing new technologies such as open banking solutions Highlighting this desire to make savings, b2b.store’s open banking solution has now hit more than 3,000 monthly transactions. While for... Read more
In response to customer demand, Q Catering has launched a new online ordering system The new system enables customers of the South East independent foodservice wholesaler to place orders at any time of day, create multiple shopping lists and view... Read more
b2b.store CEO Rob Mannion highlights the biggest talking points after contributing to Lumina Intelligence’s annual report for the wholesale sector 1: ONLINE TRANSACTIONS UP, BASKET SIZES DOWN The figures show that while online-ordering frequency is increasing, basket sizes are down,... Read more
The eWholesale Collective is a group of e-commerce experts from four of the UK’s leading brands offering solutions for the sector’s e-commerce challenges QUESTION I know that we have to embrace e-commerce to stay relevant, but I feel like we’re... Read more
Open banking is proving to have additional security benefits for wholesalers, says Sugro after it introduced the payment solution to its membership Some Sugro wholesalers have introduced the payment service into their operations to cut down on card transaction charges... Read more
Real-time, targeted communication is the answer to injecting new life into decreasing online basket sizes, according to Lumina Intelligence’s Maria Georgiou The digital insight expert pointed to the growing use of WhatsApp Business API technology in the wholesale sector as... Read more
Two wholesalers have launched WhatsApp to support their retailers with direct digital communications Bestway and Sugro have both extended their digital services to include WhatsApp for customers, with both wholesalers launching this week. Once retailers have opted into the service,... Read more
Buying group Sugro is partnering with PepsiCo to improve e-commerce performance with targeted advertising focused on different customer groups By ‘split testing’ adverts, businesses can target multiple versions of an advert at separate customer profiles, in order to identify which... Read more
Brakes looks to revolutionise customer rewards in the foodservice sector with the launch of its brand new mybrakes rewards The new rewards are personalised to customers and enables them to make savings, earn cashback, receive gifts and donate to charity.... Read more
According to TWC Trends (research conducted in June 2022), 17% of the GB population have used a rapid delivery service, equating to around one in six consumers There is high appeal for the concept of groceries delivered in half an... Read more
With recent events having put huge economic pressure on the sector, Barry Grange, CEO of Retail Express, explains the opportunity that AI-driven merchandising solutions can bring to wholesalers Recent macro-economic events have taken their toll on the sector, with disruption... Read more
When Covid-19 first hit with a vengeance in March 2020, the UK’s wholesale sector was sent into meltdown. A chaotic whirlwind of activity followed, with retail-facing wholesalers attempting to create a safe environment for customers to shop in and foodservice... Read more
Since launching their e-commerce platforms during the peak of the Covid crisis, Sugro wholesalers The Soft Drink Company and R&I Jones have become converts to the power of online. But only after getting their customers to make the switch first.... Read more
There’s no doubt the world of wholesale e-commerce is changing beyond recognition. But where could it head in the future? The idea of wholesale subscription services is nothing new – and was discussed as part of this group’s hackathon event at the end of 2019 – but whether they... Read more
Transferring a wholesaler’s identity from depot to online has long been a talking point within the sector and the rush of activity into this space has only served to make those conversations louder. In our latest eWholesale Collective discussion, our... Read more
